Hitachi — bought amc and suffering for split ac of Hitachi hyderabad

Address:

Hyderabad, Andhra Pradesh

Hi, I have booked complaint for my 1.5 ton split ac not working.. The technician guy came and said that gas is gone and should go for anual maintanance charge as it would cost less and would cover annual maintanance. I thought it as beneficial and gone for it and purchased it on 26th March 2015. He said to call to service center on 4th. I logged a service request on 4th of march. I dint received any call from technician till date. When I call customer care they say they will send person ASAP. But they were useless. I called them continously for 3 days with no help. I lost total 3860rs for amc and 150 rs on phone calls. Waste of time, money and talking to this idiotic fellows. Person who sold amc is jabbar that guy is not lifting call neither the service center guys helping nor customer care guys helping. I never recommend this garbage company to anyone Not at all satisfied with the service. They treat customers like buffaloes. Please help me I am in very bad situation not knowing where to go. The technician who was allocated is nagarjuna. Complaint details: Thanks for calling the Hitachi Service Centre.Your req. [protected] for SCHEDULED PMS / SERVICE of your AIR CONDITIONER Shall be attended asap.