[Resolved]  Hitachi — Defective Refrigerator Model No. SG37BPND GS

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, I bought a brand new Hitachi Refrigerator on the 9th of May 2014 (Model: SG37BPND GS). This hitachi product is registered under the name of Mr. Navneet Gupta (Contact No. [protected]). I have filed repeated complaints to the hitachi customer care. Over a span of 5 months. I have repeatedly had several "senior" technician come and "fix" the issue which resulted in no improvement of the refrigerator's cooling. The produce we store keeps getting spoilt and the company does not acknowledge our claim for a replacement on the item. I come here in great dispair as I was expecting a much better service from the product as well as the company itself. I hope this issue gets resolved and I am given a replacement for this defective product. Regards, Navneet Gupta