[Resolved]  Hitachi — Foolish technicians with Hitachi

Address:

Mumbai City, Maharashtra

What I have faced is a clear indication of companies trying to save money by hiring stupid people as technicians who have no knowledge of work assigned to them. I bought a 1.5 ton window AC of Hitachi make in the month of February 2012. The same was installed by technicians sent by hitachi (Monu +91 [protected]). He did not remove the stopper from the outlet meant to drain water that accumulates on the AC floor. Post that twice the same was serviced by Hitachi Technicians on different times who still did not remove the stopper. In the end what happens, with just 1 big rain the entire floor of AC was flooded thereby water seeping in on the circuit and the DC fan and thereby both shorted out. And since the AC was out of warranty Hitachi was charging a whopping 500/- just to visit. Local mechanics repaired the same in 10 days (difficult to find parts and repairing the complicated circuits ). Set back of 6000/- to my wallet. High time the government brings about some rules to control such stupid companies from coming to India. PLEASE NEVER BUY A HITACHI.