Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi — Hitachi air conditioner-the worst service providers

Deepak874

from Srinagar, Jammu and Kashmir

Address:	Ghaziabad, Uttar Pradesh, 201011
Website:	www.jci-hitachi.in

Worst services ever seen. I have taken 3 ac's from hitachi and i was promised free installation on it. After purchase someone from service team called me for the installation and said it will be chargeable. I have send them the invoice stating free installation on which they said we cannot help you talk to showroom people from where you bought them. What a pathetic after sale service. Its been almost a week ac's are lying and no one is helping me. Neither i am getting resolutions from hitachi customer care. Go for any brand except hitachi as its a nightmare buying anything of this brand. Worst after sale, pathetic customer experience, unprofessional staff.

Was this information helpful?

No (0)

Yes (0)

Aug 5, 2017

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Deepak874,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

Jul 05, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Deepak874,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi