Hitachi — Hitachi Split AC not working

Address:

Thane, Maharashtra

Hi, I bought a Hitachi Split AC 1.5 TON on 10 May 2015 from Kohinoor Televideo PVT LTD. Shop # 6 & 7, Orion Business Park, Ghodbundar Road, Thane (W) 400610. Tel[protected] 1. I got a Faulty remote which got replaced by the shop after following up with them for almost a month 2. The AC has stopped cooling now. I lodged a complaint and a technician was sent to inspect it. It clearly felt the technician did not know what he was doing and then concluded that there is a gas leak due to which which it was not cooling. He said another person will come and fill the gas on the 14 Jul 2015. 3. 14th july passed and no one has contacted us or visited to address the complaint. 4. I have again filed a complaint and I'm still waiting for someone to address the complaint. 5. I have been tricked by Kohinoor with a faulty product and a pathetic after sales. Kindly help in this matter