Hitachi Home & Life Solutions India [Hhli] — Air conditioners not working, complain not atted after 15 days

Address:

Faridabad, Haryana, 121002

I, gian chand aggarwal r/o 2565, jawahar colony, faridabad having 3 split air conditioners of 1.5 ton capacity. I have taken 2 years exented warranty expired on 19.1.2017.In thrice of ac having cooling problems time to time & having so much complain to their customer care but there is big negligence to attend the complain. Their sector-31 faridabad service centre staff always denied to attend the complain & reply that area has been transferred to franchisee of hitach. Franchisee always arrange for engineer after 4 days after so much phone calls. They never arrange replaced parts & given false commitment for change the parts in warranty. They have misbehave us & always attend the complain without any proper instruments. We make 4 times complain for single problem faced in ac but they never solved it. We are facing summer problem during temp 45 but their engineer always not interested to resolved the complain. So please help us.
Sector 31 tel. [protected], [protected], [protected]
Pacific franchisee - [protected],

Thanks
Gian chand
Faridabad
Tel [protected]