Hitachi Home & Life Solutions India [Hhli] — No response and rude behaviour from customer service for requesting change faulty parts of hitachi split 1.5 ton ac

Address:	712258
Website:	www.hitachi-hli.com/service

I have bought hitachi 1.5 ton split ac model no. rau518iud. my ac is not working properly, a red light is blinking continously and stops cooling.
On 7/5/16 a complain lodge for technician. docket no-[protected]. technician was visited approx.10-12 days after date of docket and after 7-8 times calling to customer care no for service (that's very unfortunate). technician said that a parts of ac (probably he mentioned motherboard) need to be changed. he was advised me of amc for better response. i paid 3742/- on 21/5/2016 for amc. (tcr no-37067). again i lodge a complain for repair faulty parts on 4/7/16. docket no-[protected]. but till now no one visit my house for changing the parts. i called again and again to customer care, technician but i did not get concrete response from them. behaviour of technician is very very rude that's really irritating. i need immidiate action for repairing my faulty ac.

Thanking you,
Pijush kanti dasgupta