Hitachi Home & Life Solutions (India) — Refrigerator

Address:

Chennai, Tamil Nadu, 600017

I made a complaint about the faulty Hitachi refrigerator 25 days a ago, an authorized service agent from Trichy Bharath Engineers attended to the complaint within two days, They came and check the freeze and informed me that a spare part is damaged and need to be replaced for buying that spare parts they requested us to make a payment of Rs 300 rupees we made payment as requested, After replacing the spare part the freeze did not work, and they told me that the main PC board if faulty and need to be replaced, I did ask the technicians how many days it will take to replace the PC board they told me that it will take at least one week, They told me to deposit RS 2800 to the account, we transferred and they came with the PC board, after fixing it they told me that the freeze is still not working and will come back again, the third time they came spent almost 7 hours with the freeze and went back saying that they cannot rectify the problem. What we know is that Hitachi is not appointing the right people for the job.