[Resolved]  Hitachi Home & Life Solutions India [Hhli] — 1.5 ton window ac purchase on 29/3/17

Sir,
I have purchased a window 1.5 ton tm model on 29/3/17 from the next day of installation low cooling and noisy machice a different kind noise is coming which i have never heard from any window ac. I have complaint about it many times your engineers came but not able to solve the problem.
I want the product to be replaced urgently.
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Oct 6, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Arpit Bhasin,

We're sorry for the experience you had. This concern has been escalated and our team will get in touch with you soon.

Regards,
Team Hitachi
Verified Support
Dec 01, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Arpit Bhasin,

As per the update from our team, your product is working fine now and a replacement will not be possible. Please feel free to contact us if you need any assistance in the future.

Regards,
Team Hitachi
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