[Resolved] Hitachi Home & Life Solutions India [Hhli] — Ac installation - no work done but payment taken | |||
I am very disappointed from the irresponsible behaviour of the service center of peenya, bangalore I have registered "request for installing split ac" in my new house. On 26th may'17 (Registered mobile no. [protected]) Pls. Note following points: 1. On 27th may (Saturday), i was called by concerned person of hitachi, peenya, bangalore, telling me to be available in the house. So, i was available whole day, but no technician visited. On calling, my call was not attended, neither i was call back. My whole day got wasted. 2. Further, when i call for technician on sunday, the technician visited my house, we have discussed for the place of installation, but he told he is not having the core drilling machine, so he will again come on monday i. E 29.05.17. At the same time, he took rs. 500 from me, telling that it will be adjusted in the final bill. 3. Now, most frustrating part is when i have taken leave from my office on monday, and i was available whole day in my house, waiting for the technician, but none comes, neither none called me. When i called to technician, he simple told me that he cann't come today. Now, who will bare my salary of one day from my office, since unnecessary i have taken the leave. Further, when i tried multiple time to contact concerned person of hitachi, peenya, bangalore, as usual neither he attended my call, nor he bothers to call me back. I am seeking installation of my hitachi ac in my new house, after spending one day leave from my office, and rs 500 paid to the technician without any work. I request to kindly arrange for the solution, or pls. Refund my rs 500 + my one day salary of my work Looking for quick response and solution. Was this information helpful? | |||
Jul 23, 2017 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer(hkhemani79), We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this. Regards, Team Hitachi | |||
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