[Resolved] Hitachi Home & Life Solutions India [Hhli] — Air Condition Part Stolen by Hitachi vendor
S
Snehanshu Rai
Nov 27, 2021
Nov 29, 2021
This thread was updated on Nov 29, 2021
Address:
Howrah
I brought a Hitachi AC in March, 2019. My AC stopped working in Oct, 2021 and then I got a vendor of Hitachi to inspect the issue. He diagnosed that the mother board was defective and took the mother board along with an advance amount of 3000 INR. After that he kept on evading our calls and now after more than a month, has completely stopped receiving our calls. I have lost the AC mother board as well as my advance money! Customer care numbers pof Hitachi don't work as well, nor are they interested in providing any solution to our problem. The worst customer care experience and executives on the country are filled in your company, please for god sake fire all of them and stop duping people.
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Jan 3, 2022
Complaint marked as Resolved
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2021
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Snehanshu,
Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.
We assure you we will look into this right away.
Regards,
Team Hitachi
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