Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — Air conditioner Issue

Khadija.Aiman

from Lucknow, Uttar Pradesh

Address:	0522
Website:	www.hitachi-hli.com

I have purchased 2 ton hitachi split a. C on 3.4.2016 from electonic bazar faizabad road lucknow. The company has not given me free wet service in due time period when i request for wet service they told that you have to pay for that. Mr shavez an engineer of this company came for service in off winter season an assured me that he will do wet service in the coming season but still he has not came yet. It is the duty an responsibility of the company to provide wet free service. I request to do the needful action on this matter.
Thankyou
Customer care number: [protected]
Purchase id: 620309

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Jun 15, 2017

Complaint marked as Resolved

The complaint has been resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

May 15, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Khadija.Aiman,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

Jun 03, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Khadija.Aiman,

We hope your concern is resolved. Please drop us an email at hitachiindia.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Hitachi