Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — Air conditioner service

docdeepu

from Lucknow, Uttar Pradesh

Address:	Ahmedabad, Gujarat, 380006
Website:	www.jci-hitachi.in

Even after completion of 96 hours of lodging complaint, my problem is not resolved yet. I have not got any call from your side.
I talked to Mr. Abhilash, Mr. Hardik and Mr. Mahesh but they only assured me and not resolved my problem.
I am mentally and physically traumatized with this 45 C temperature and after talking to your call centre staff. First of all these people avoided to talk to me but after persistent insisting, I got a chance to talk with above mentioned people. They told me that they will call back me within 30 min but they haven’t called me even after 15 hours. I spent a lot of time and money while talking to them and now I am forced to write to you.

regards

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Jun 27, 2017

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

May 18, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer(docdeepu),

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

May 26, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer(docdeepu),

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi