Hitachi Home & Life Solutions India [Hhli] — Damaged AC not replaced

Hi,

We purchased the 2 ton AC 4 months back and the installation team came and told us about how the AC is damaged (outer body) and needs to be replaced. We filed a complaint regarding the same but no action was taken yet.

Last they say approval of replacement has came on 21st august and will take 10 days, but no replacement yet. We talked to the support team they also not co-operating and they keep delaying the replacement. We want to resolve it as soon as possible.

We regret to purchase AC from Hitachi!!

Regards
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