Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — Hitachi 3 door refrigerator

suschan

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 382421

Paid Rs 68500 for a fridge and now I need to pay another Rs 8000 within 2 years. The Hitachi 3 door refrigerator stopped. A small IC has blown out due to voltage fluctuation as per hitachi mechanic, for which entire mother board needs to be changed costing Rs 8000. My concern is that if voltage outage happened, why fuse did not go off which is safe and IC chip has blown. And the small chip cannot be replaced as per Company policy. This is simply a trap by company which needs to be brought to justice.

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Jun 20, 2017

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

May 13, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear suschan,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

May 20, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear suschan,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

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Comments

Payal Muzammil Patel

from Mumbai, Maharashtra

I purchased hitachi refrigerator from Kohinoor mira road branch and the product was defective they replaced the product but its the same i guess the product has some problem of not cooling enough post the replacement ive been calling kohinoor to check no one is bothered they not answering my calls.

Hitachi Home & Life Solutions India [HHLI] Customer Care's response, May 17, 2017

Verified Support

Dear Payal Muzammil Patel,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Hitachi Home & Life Solutions India [HHLI] Customer Care's response, May 25, 2017

Verified Support

Dear Payal Muzammil Patel,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.social@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi