Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — Hitachi air conditioner indoor unit

Koyel_Bhattacharya

from Delhi, Delhi

Address:	Kolkata, West Bengal, 700075
Website:	www.greateastern.co.in

We booked an ac from great eastern dhakuria on 25.5.17 which was told to be delivered after 3-4 days but they delivered it after 10-12 days. After unpacking the indoor unit, we saw that there is a scratch on the indoor machine, the runner was defective, runner was defective, remote is defective, remote screen is full with scratch. I want a replacement of my item. I have never seen such worthless company like hitachi. I want my replacement of indoor unit and remote as soon as possible.

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Jul 24, 2017

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Koyel_Bhattacharya,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

Jun 20, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Koyel_Bhattacharya,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi