Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — Hitachi make window ac model no. RAW318HEDO

pcs.062

from JHARSUGUDA, Odisha

Jun 11, 2022

Address:

BANDHABAHAL COLONY, JHARSUGUDA,ODISHA

I Sri Pratap chandra sahoo purchased a HITACHI make window ac model no.RAW318HFDO on dt. 26.04.2022 But after installation during checking it was found that compressor is malfunctioning. Sometimes compressor is working and sometimes compressor is not working and hot air is blowing continuously. Though several times complaints has been given in the above company yet the problem has not been solved and complaints has been closed by themselves automatically. I am suffering a lot by purchasing HITACHI AC in this hot summer. Kindly help me in this regard as early as possible.

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Jul 30, 2022

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2022

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Pratap,

We regret that you are facing any issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi

Jun 14, 2022

Updated by pcs.062 Till now no one visited or contact to me regarding the above complaint….I am facing very difficulty in this hot summer….worst customer service by Hitachi team….Kindly do needful as early as possible… I have invested such a huge hard earn money

Verified Support

Jun 29, 2022

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Pratap,

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi

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Comments

pcs.062

from JHARSUGUDA, Odisha

Jun 14, 2022

Till now no one visited or contact to me regarding the above complaint….I am facing very difficulty in this hot summer….worst customer service by Hitachi team….Kindly do needful as early as possible… I have invested such a huge hard earn money

pcs.062

from JHARSUGUDA, Odisha

Jul 1, 2022

Till now my complaint has not resolved. Service representative visited but problem has not resolved till now. They closed the complaint themselves without doing anything. During direct sunlight on the window AC, compressor is not working but in rest of the time the compressor is working. The service representative does not solve this problem. When they come in normal weather, the ac cool and they are closing the complaint. Though i am repeatatively saying this yet the problem persists. Kindly change this Window AC or solve this unresolved issue. I am really helpless by purchasing HITACHI AC.