[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Hitachi Split ac model RAU312HUD worst product

Address:

Mumbai City, Maharashtra, 400708

Hello,

I have bought this (Split ac RAU312HUD ) ac around 2 years back and installed 1 year back almost. Installation was late due to some renovation work.

Being one of the best company Hitachi for ac i chose to buy this model at premium cost from your mulund, mumbai outlet of kohinoor. In the first 6 month, the machine worked fine but suddenly it stopped working. Then i had to replace the control panel under warranty. Then further remote stopped working. I have to buy from outside. Then after a year again, it stopped working and this time again there is a control panel issue and i had to bear the heavy cost again. Now the fan of the ac is making lot of sound.

So what i mean to say here, should i rely on your brand? Is this product you have offered me. I am into design engineering and product Developement Department. I cannot appreciate your product this way. What you have to say about this quality of product i received.

So i dont need the techNiCal reasons because my ac supply is perfectly grounded and fine. The maintenance i do every 4 month. What do you expect me to do at this point?

Just after a year it broke down!!

Do you want me to spend everytime?

Lets be frank, What is the design cycle you have considered for your product? What is the reliability and what is the product lifecycle management?

I am not happy with the product i bought from you. I will not recommend any of your product to my social circle if dont receive your satisfactory reply on your behalf.

Thank you.