[Resolved] Hitachi Home & Life Solutions India [Hhli] — Hitachi split ac totally defected and their engineers could not repair more | |||||
Sir, I have purchased Hitachi split ac on dated 28/04/2013 from malhotra electronics jacobpura gurgaon. But it is not working properly since the date of purchase and totally defective piece, which Hitachi engineers could not repair. So much water is coming out inside the room and their engineers were failed to resolved this problem. I am calling them and paying on each and every time but Hitachi engineers are unable to resolve the problem. Their engineer broken my room wall and spoiled full wall. They refused to repair it and could not resolve the problem till today. I explained to Hitachi customer care executives several times by phone, but they could not help me to resolve the problem. Hitachi has given so much financial, emotional, physical and mental stress. Now I want to replace my split ac and get a new split ac from Hitachi soon. Kindly look into the matter and solve it a.S.A.P and oblige. Regards Sanjeev kumar Gurgaon Haryana Ph.[protected] Was this information helpful? | |||||
Jun 22, 2017 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support May 17, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear sanjeev kumar, We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this. Regards, Team Hitachi Verified Support May 19, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear sanjeev kumar, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards, Team Hitachi Verified Support May 22, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear sanjeev kumar, We are in follow up with the concerned team and will update accordingly. Regards, Team Hitachi | |||||
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