[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Inverter Split AC

Address:Chennai

It has been 6 days I have raised a repair request of Inverter split AC which I bought 2 years ago.I have not got a call nor did Hitachi send a technician until date.I called several times but absolutely no response and customer care unit in Ahmedabad infact spoke rude to me and were never helpful.Hitachi service is patheic, low standards and extremely insensitive to the situation of customer, they are not even remotely bothered or concerned about my situation and multiple requests I have made.Please do not buy any Hitachi product, they will not stand for you or help you when you need them the most.i had very bad experience with the product and the service.Really let down by Hitachi
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Aug 12, 2021
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2021
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Vandana,

Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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