Hitachi Home & Life Solutions India [Hhli] — Inverter split AC

None resolving of service issue complaint no[protected]. I had purchased a Hitachi inverter ac, the product is not good and by the time of installation there water leakage but the service guy managed and convinced us. After second month we have same issue and we raised a complaint with Hitachi on 11th Apr22, service person came but he unable to solve and till date no response received even after sending mails and attempt to reach call centers. While we track the complaint as the status is spare parts request raised... Till date...
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Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
May 17, 2022
Updated by Veldev
None resolving of service issue complaint no[protected]. I had purchased a Hitachi inverter ac, the product is not good and by the time of installation there water leakage but the service guy managed and convinced us. After second month we have same issue and we raised a complaint with Hitachi on 11th Apr22, service person came but he unable to solve and till date no response received even after sending mails and attempt to reach call centers. While we track the complaint as the status is spare parts request raised... Till date...
Verified Support
May 17, 2022
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Customer (Veldev),

Sorry for the inconvenience. Please share your correct complaint number/mobile number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi
May 17, 2022
Updated by Veldev
Complaint no [protected]... Am unable to update in the URL mentioned
Verified Support
May 18, 2022
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Customer (Veldev),

Thanks for sharing the requisite details. We are sorry for the experience you had. We have notified your concerns to our field service team and they shall contact you very soon.

Regards,
Team Hitachi
May 20, 2022
Updated by Veldev
No calls or response received from field staffs as well as Hitachi... Already I hv crossed more than 50 days...
May 23, 2022
Updated by Veldev
Till date no calls or response received... Shall I move to next look level of consumer rights..
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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