[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Inverter Split AC

Address:1851 Wazir Singh Street, Chuna Mandi, Pahar Ganj, New Delhi-110055

Hi this is Sunny Kamboj from Delhi (Regd. Mobile No. [protected] / alternate number - [protected])...i regret by using Hitachi Air Conditioner (with 2 Years Extended Warranty + 10 Years Compressor Warranty + 5 Years PCB / Controller Warranty) as its been just one year and outdoor compressor has stopped working...first complaint has been registered on 8th may 2022 (Call no.[protected] ) and since then regular complaints had been registered at your customer care number as well as at your Technical vendor but still no solution has been given yet .. we got some your Technical senior's number from somewhere and he is also not giving us proper response ... My wife is pregnant and in this scorch heat, Your Hitachi Team are not even understanding our problem... And moreover everyone from Hitachi is saying from last 11 Days that compressor is not available in your state. My question to Hitachi is state like Delhi is not having stock and Hitachi is selling their product without having its Accessories (Pls Stop Selling your Products in India if you dont have its Parts / Accessories)...as per your Technical vendors & Customer Care Support Compressor is coming from Gujarat then also does it take this long to deliver in Delhi ..i repent having Hitachi at my home and i will definitely not suggest to anyone for purchasing any HITACHI product ever, Most worthless Service, If there's even a little shame left in you, pls look into this on Priority or Refund My Money.
Was this information helpful?
No (0)
Yes (0)
Jun 21, 2022
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
May 21, 2022
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Sunny,

We regret that you are facing any issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information