[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Not given service for my ac. Service status kept in status pending

I have bought an hitachi ac on 23rd of march. On 4th april it stopped cooling. On calling the service the service guy declared gas leakage from the outdoor unit. As the replacement window of 10 days was over now i had to make the ac repair under warranty. I registered the breakdown request with Hitachi and now after 11 days still my request is in pending due to no spares available. I am totally devastated and traumatized by this experience. Everyday I call the local service provider and hitachi customer care both give me vague answers and false assurance but no service. My service call no is [protected]