[Resolved]  Hitachi Home & Life Solutions India [Hhli] — pending complaint and no response from service support

Address:

Gandhinagar, Gujarat, 382045

My 1.5 T Split Inverter AC is just 7 months old. One fine day it stops to work. Engineer visited after the complaint and said the motor is faulty and will be replaced. The same was replaced next day. Then he says PCB is faulty and needs to be replaced too. For last three days I have made numerous calls to customer care, service centre, various people incharge, raised level on Hitachi App. The reply remains standard we will notify you when we can attend your complaint. No one calls up, they hardly pick up phone, customer care sucks, no one has comes for repair. Highly unprofessional people. If you intend to buy Hitachi hope that you are never required to take help from customer care. Sitting in peak of summers in Gandhinagar, Gujarat with no ac for past four days is definitely not desired.