[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Refrigerator

Dear Sir,

We have made a complain on[protected] and have received a Ticket no: HI426935RF for product Refrigerator company HI 600A-3D.

The complain for the refrigerator is not getting cool. The concern person Mr. Susovan from S.S Enterprise visited and checked the refrigerator is not cooling. He guided us that the PCB board is defective and can be repaired and charges will cost Rs 2650.00 (2300.00 + 350.00).

He repaired the same and asked us to watch for 6 hrs. Now after 6Hrs there wasn't any cooling and the ice maker has also stop working, were earlier it was working. Now he is stating that the sensors are not working and asking price for 4sensors is Rs 3200.00. and left the place. Whereas the call centre person said the price of the 4 sensors are Rs 1500.00 only.

Now after giving repeatedly call to him he is not responding nor giving us the return call.. Dialling from other number he picks up the call and make a false commitments.

Isit a liable service from a renowned Hitachi company which holds a good name and shares in the market. We are generously loosing the faith on this brand and can't recommend any of our friend or relatives to trust on this name.

Please look into this matter and waiting for your good and positive reply.

Warm & Regards
Amod Chhajer
Eastern Trade Centre
Contact: [protected]