[Resolved] Hitachi Home & Life Solutions India [Hhli] — Split ac not provide service from last one week and making us fool demanding us cash commission | |||||
Sir i complaint for service of my 2 pcs of split 1.50 ton ac from last one week but no any your service department or any engineer contact us till than yesterday dated[protected] i contacted to your engineer sanjeev pal (contact no:- [protected]) about service he came yesterday but he don't do anything in both of ac and told me that gas filling is required so he promised us to come today dated[protected] to refill gas and service ac today he making us fool from morning that he will come within 10 minutes to do work complete but last at 8 pm he refused us to come by saying that he don't do anything about the same and he demanding me cash commission to do the work whereas my both a/c are under warranty of the company than he gave me nitin rathi ( [protected]) number i contacted him many times but he was not available on mobile and any another person attended phone mr mohan singh he told me nitin rathi is not available and assured me that problem must be solve in same day dated[protected] than at 10 pm me nitin rathi call me and i told him all the things but he also wants to making me fool so i request you please take a very hard action against them otherwise i will take a legal action against them and your company also for making us fool from one week and demanding us cash commission and misguiding us again and again and your company will liable for all kind of expenses related to the same when your company don't provide good service after sales than why you making fools to the customers COMPLAINT NO:- [protected] AND [protected] rajesh singhal T 45 indra colny narela delhi 110040 [protected] [protected] nitesh singhal Was this information helpful? | |||||
May 15, 2017 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Apr 14, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear NITESH SINGHAL2015, We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this. Regards, Team Hitachi | |||||
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