[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Split air conditioner

Address:Gurgaon, Haryana, 122001

Pathetic customer care to resolve the issue of non cooling in a brand new split ac which was bought in november 2016 and has been giving continuous problems after the same was switched on in the summers. Logged in call 3 times - first on 18th may then on 27th may. Both times shah air conditioner unable to resolve the issue and complaint closed while problems comes back again in 2 days of not cooling. Third time customer compliant filed on 6th june. The call is again given to shah air conditioner and they have been unable to identify the problem and keep saying they will come back next day as nitrogen gas is finished or some other tools/equipment they are not carrying. Pathetic services and no resolution to the problem
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Jul 20, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Nkalsie,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
Verified Support
Jun 19, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Nkalsie,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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