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Hitachi Home & Life Solutions India [HHLI]

[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Split Air conditioner

Our 1.5 ton Split AC failed on 08.06.2021 and made complaint to local service centre on 09.06.2021 on Mob.No.[protected]. A technician named Afridi, Mob. No.+91 [protected] attended on 10.06.2021 and informed that Power Board (which is under warranty) has to be replaced and it would be supplied within a week days and went away. Later when I reminded on phone on 15.06.2021, he answered that spares are not received. Later I have received a message from Hitachi that my Call No.[protected] is pending due to SPARES PARTS NOT AVAILABLE. But they have not resolved the issue till date even though I made several requests through e-mail to [protected]@jci-hitachi.com.
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Aug 10, 2021
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2021
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer (peddisrinivasarao),

Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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