[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Split Air Conditioner ( Model No 518 IVD ) Not Working due to Faulty Blower

Address:	Vadodara, Gujarat, 390008
Website:	hitachi

Last week in midst of the biggest heat wave gujarat/ vadodara is experiencing one of the air conditioner's stopped working.

On subsequent complaint to the hitachi service st, my parents were informed that this air conditioner has a faulty blower which is causing problems. Now its been 5 days but the blower has not been replaced nor a satisfactory answer as to the turn around time for this has been given to my parents causing a lot of anguish and frustration.

Their is no one in the baroda service time willing to address the issue. My father on calling the baroda service st had been informed that they don't have the blower in stock, and it will be replaced when they get the supply of that part. There is no guarantee as to when the part will arrive (How on earth can they give such kind of stupid answer to a customer)

My email to you is for 2 reasons

1. A third rate service given to customers.

2. How can an ac which has effectively been used for only 2 months from start giving issues.

I hope you can resolve this issue as vadodara is in the midst of heat wave. And i would not be very happy if my parents fall ill because of your tardy approach towards service issue.

Their service complaint number is : [protected] (Dt : june 6th 2017)