Hitachi Home & Life Solutions India [Hhli] — Worst Air conditioner and worst service

Address:

632503

I have bought a 1.2 Ton Hitachi air conditioner in Arcot, Vellore district - Tamilnadu. When i bought i had very good feedback about the hitachi product. With in a week Hitachi AC stopped working and i have raised a complaint against it. Service person came and said there is some problem with the installation so that Gas was leaking. So he fixed and he asked 200 rupees for the transportation charge. With in a week again AC stopped working and raised a compliant. Now three weeks went no one came to my house for service. I was keep on following up with the customer care and no response.


Beware of their AC product, They will ask for transporation charge everytime when they visit your home even there is some problem with their installation. Those are hidden charges from them.


Service person came to our house has no experience to install it. He took almost 4 hours to install that stupid AC and broke something. I have spent 5K more than other AC because i thought Hitachi is a good company but its a waste product.


Please don't buy Hitachi Product