Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi — No service after commitment

Gumansinh

from Mumbai, Maharashtra

Address:

Gandhinagar, Gujarat, 382481

I have purchased 1.5 ton 3 star hitachi ac last year. Currently my remote is not working. I have registered my complain on 15/05/2017 and hitachi committed me that within 48 hours their technical team will visit. But even after this is 5th day and many follow ups i have taken, no body visited. Hitachi people are heartless as i already said them that i have 6 month old baby and we can not stay in this heat waves. Even after this request no body is answering.

Please help me. And in future please do not go with hitachi. I strongly suggest do not go with them as they do not know values of commitment.

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Jul 1, 2017

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

May 19, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Gumansinh,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

May 29, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Gumansinh,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi