Website: | www.hitachiaircon.com/in/escalation-level-two |
I registered a complaint at the start of June that the AC was not cooling
After a couple of visits, the technician concluded that the copper cooling coils needed to be replaced. This was on June 11
Since then i have been emailing and calling up with no action
There is no response to emails and the only response i get on phone is it will be repaired once the part is received
I have tried to escalate on their website. But it does not allow escalation without a Unique Reference Number which has not been shared with me.
All i have is the following complaint number [protected].
Am at my wits end. please help Was this information helpful? |
Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.
We assure you we will look into this right away.
Regards,
Team Hitachi