[Resolved]  Hitachi — Problem In Split AC

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New Delhi, Delhi

Hello This is regarding request number [protected] I raised on 21st July 2014.The problem is gas leakage due to which cooling is not proper and there is some problem in display settings due to which my iclean is also not working. I have a split ac 1.5 ton and the model is iclean one. Now I would like to bring your attention to few things, I bought this split ac last year probably in october- november and hardly used it for a month. Then in 2014 summers came and we started using the spilt ac and realised that there was a gas leakage since last summer and the same was rectified in May 2014.I have raised so many complaints with this split ac be it gas leakage or display issue or some internal part technical problem or due to cooling issue.You can check your database and see how many complaints I have registered for one split .Now again I have a gas leakage in my split ac and its been lingered on from 2 days.This is second time the person has got the wrong gas since the last request raised.Its really frustrating to register complaints again and again. We spent 50k on this ac and right now we getting prompt services in warranty and once the warranty finishes i doubt i would get such prompt services.I want my split ac to be replaced with a new model and with an extended warranty for an year.Failure in any such action will result in a complaint in consumer court. I am really disappointed with Hitachi. Contact Rashika Kak M-[protected]