[Resolved]  Hitachi — Service Issue - Hitachi

Address:Mumbai
Website:www.hitachi.co.in

Our AC is not working and is still in warranty. My mom called 4 days in the morning to inform and to ask someone to come and look at it. Every time we call, we are given a SLA of 48 hours and then no one shows up. My dad had a heart surgery and for him working AC is must. Heat wave is bad in Delhi and for everyone however it is worse for those with existing medical conditions. This company has unethical practices, no customer service and pretty much like a misleading business. They take money from you when you buy and provides no service if something goes wrong even if it is under warranty.
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Jun 13, 2022
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
May 12, 2022
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Ramandeep,

Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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