[Resolved]  HMWSSB — Sewage Issues

Address:Hyderabad, Andhra Pradesh

Sir, I, Dr. K. Yashodhara, owner of 10-3-761/19/1, Anuradha nilayam, Vijayanagar colony, Hyderabad-57, have been facing problems with our neighbor's sewage system. Our neighbor's( Owner: Mrs. Swaroopa, 10-3-761/18/1, VNC Residency, Vijayanagr colony, Hyderabad-57) sewage has been blocked due to clogged drains and their sewage water is flowing into our home. A total of nine families live in their building and because of this issue, all their drains open into our home. Drainage water has been flowing into our home for the last few months. Living is made hell because of the foul smell and increasing population of the mosquitoes. My grand daughter has fallen sick last month because of these pesky mosquitoes. We have repeatedly told them to get their drainaige pipes and their sewage systems repaired. They have turned a deaf ear to our pleas. Earlier they said that they will take care of this issue, but now the problem is just sky-rocketing and they refuse to help us. The water keeps flowing with high velocity into our home. We showed the situation at our home and asked them to do something. They kept ignoring our pleas. Taking the matter into our hands we lodged a complaint with the local HMWSSB who told us that this is an internal drainage problem and this is out of their work profile. So we requested our neighbors again, to take care of the situation and they simply told that they will call the officials. But no one turned up till date. Now they have completely refused to do anything regarding the issue and saying "Do what you want to". Sir, this is a serious problem as it can pose many health hazards. The stagnant water or the flowing water is a home for breeding mosquitoes and the drainage water is polluting the environment. There is a reason why the sewage systems are underground and covered. I, hereby request you to kindly look into this issue and do the needful. Thanking you, K. Yashodhara. Ph. no.:- [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Phone
    +91 40 2343 3933
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Address
    Administrative Office Building, Jalamandali, Khairatabad Road, Khairatabad, Hyderabad, Andhra Pradesh, India - 500004
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