Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Customer Care
Hyderabad Metropolitan Water Supply & Sewerage Board
Customer satisfaction rating: 1%
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COMPLAINTS

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

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Address
Administrative Office Building, Jalamandali, Khairatabad Road, Khairatabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004
Landmarks:Opp ICICI Bank

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
385
Responses
0
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Customer Care related pictures (28)

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — No drinking water for the last one week

 Venutadoju on Jul 21, 2016
Can no.616754881
H. No.22-18, rk nagar street no.1, malkajgiri, hyderabad 500047.

Sir,
We are not getting water supply in rk nagar street no.1 for the last one week. New pipe lines have been laid and awaiting water. It may please be noted that except street no.1 all other streets of rk nagar are being supplied water through the newly laid pipe lines. As the new pipe lines were laid and un-terminated, precious drinking water is flooding on the roads in the remaining streets where as we at street no.1 are starving for water.
We request you to stop wastage of water...
Complaint comments  Read comments Complaint category Utility Services

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Excess bill for water supply

 krmathur on Jul 17, 2016
Dear sir
I am having water connection vide cam no. 61723698 situated at plot no 82 street no 3 banjara green colony road no 12 banjara hills hyderabad.
We shifted to the above new house 3 years back for last 2 year we were getting bill for water supply for ras 625. Sudenly from last one year we started getting bill for about 1800 which is 3 times more. We are only two peaple live in the house no portion is rented.
When we complain we got sums to send meter reading which was promptly send by sums and we used to get sums thatmeter reading is registered and will be reviewed by...
Complaint comments  Read comments Complaint category Government Organizations

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — My water connection transfered in the name of z. madhavilata without my consent

 Sakunthala Rani on Jul 17, 2016
I, zallipalli bhaskar, d. No. 8-3-231/a/212, sri krishna nagar, yousufguda, hyderabad.

I along with my two brothers z. Rammohan and z. Lakshmikanth jointly purchased a house property in the year 2002 vide house no. 8-3-231/a/212, admeasuring 64 sq. Yards equalent to 53.50 sq. Mets. Situated at sri krishna nagar, yousufguda, hyderabad, from sri. M. P. Rama raksha, for a valid sale consideration rupees 4, 65, 000/- (Four lakhs sixty five thousand only) by contributing equal amounts, vide a private sale deed duly notarized on 9th february 2002.

We three had re-constructed...
Complaint comments  Read comments Complaint category Government Organizations

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Tap water

 Vamshi Krishna Reddyshetty on Jul 14, 2016
Sir, We are not getting supply of water from past one week through our normal water pipes even on alternate days. Pls see that problem urgently ensure proper water inflow whenever hmwssb is opening valve.pls solve this problem as soon as possible because we are totally dependent on this Drinking water.
Our house in located dabeerpura, hyderabad, hno.22-2-112(near ram mandir)pls call up on this number 8341310214 when you resolve this problem....
Complaint comments  Read comments Complaint category Home & Garden

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Municipality water problem from one week

 Modini on Jul 11, 2016
Hello sir, we are living in Indra Reddy Alwyn colony, near Indra Reddy park.from one week onwards municipality water is not coming.we are completely depend on municipal water.we are facing lot of water problems.water coming only on alternate days that too for only half n our.so many people waiting for water supply.please provide water.there is huge problem of water supply...
Complaint comments  Read comments Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Non supply of water to chandragiri colony safilguda hyderabad

 water for usha on Jul 8, 2016
I am bhanu prakash resident of chandragiri colony door no 30-1596/2. With can number 618126212 your esteemed dept has dug up to lay new pipe lines and has given new connection to my house at the above said door no.. But not fixed the blue pipe line for water to come in to my house which pipe they said they would give in due time and we have been getting water through the old connection pipe line thus far. When i have not got the water as per weekly schedule your dept has been following i have come to know through our line man mr. Murali that we would not get water through the old pipe line any more...
Complaint comments  Read comments Complaint category Government Organizations

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Drinking water

 CH.RAMULU on Jul 2, 2016
Drinking Water supply is very very poor
Pl increese presher to our satisfaction
presher is very poor. Hno 1-2-235/38, Road no;6, SRL COLONY KOTHAPET HYD 500035. CH.RAMULU--9849487739
During this summer, our bore water levels dried and we are not getting ground
water. we are completely depend on municipal water only. municipal water is
coming alternate day but it is not sufficient to our needs.
It is not my individual problem, It is for whole S R L COLONY-------NAGOLE to
KOTHAPET ROAD. since feb/2016 till today july/2016 we are facing water
problem....
Complaint comments  Read comments [1]Complaint category Home & Garden

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Sewarage overflow on the road

 Challa.Ramesh on Jun 25, 2016
Sewarage overflow on the road from last six months

complaind so many times no body taking action i have complaind last on 21/06/2016, no 6345 but no body did not come still today . After 7 days one message will come ie your probleme solved
closed your complaint without visit without work they will colse my complaint...
Complaint comments  Read comments [1]Complaint category Other

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Bill amount

 sgajula1 on Jun 21, 2016
I have a domestic connection to my independent bulding. before may-2016, i usually getting bill around Rs. 363/- per month. but in may 2016, suddenly it was raised to Rs.1295/- instead of 363/-. when i went to the office to enquire about this they said that there are 6 flats at my house. how they will charge based on the number of flats? but we are facing problem to get water sufficiently for drinking also. my can number is : 616290954....
Complaint comments  Read comments [1]Complaint category Utility Services

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Life threat by mr. Ravi kiran 9989993813. Manager hmwssb moulali.

 Chetan Kumar Maletker on Jun 17, 2016
With reference to my can no: 617965719 we have booked for the water tanker on 13 jun 16 with token no 9379 for which we have received a call on 15 jun 16 on our registered mobile no 9949022910 by the tanker driver at 1218hrs at that time we were in sher lingampalli and was attending a funeral of my father in-law.

The call was attended by one of my cousins, who informed the driver that we were not available at safilguda and told that we will call back in some time.

I have called back to the driver for the tanker but the driver informed that he has intimated to the unit...
Complaint comments  Read comments Complaint category Government Organizations

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Worst water service since too many decades

 Rashu Umesh on Jun 16, 2016
Worst service is providing by Hyderabad Metropolitan Water Supply and Sewerage Board. We are staying at Old Safilguda, Simhadri Nagar Colony since too many decades. Usually Manjeera water should come alternate days. We didn't even see this happened atleast since a decade. Usually we have to wait for a week to 10 days. That too there no specific time. One week they will give in the morning 10 AM and the other week at night 11 PM. The timings are worse and the service is really worse. We have already given too many complaints to our local authority. They are always giving empty promises and doing...
Complaint comments  Read comments Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Giving huge bills without checking meter

 Velanganni Robert on Jun 14, 2016
Dear Sir,

Yesterday we have received water bill for the month of MAY the amount of Rs.300/ -. But our usage units are minimum. Normally it will be 5 to 6 units per month. Then how come we got bill for 18 units. Please ask the concern authorities to RECHECK the meter before issuing these huge bills. And ask them to put the bill as per the usage of the meter. There are many people in our locality who don't use water meters yet they get minimum bills.

CAN no: 612343205


Regards
Velanganni...
Complaint comments  Read comments Complaint category Government Organizations

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — No water for more than a week

 farookahmed1 on Jun 13, 2016
We are not getting supply of water from past 1 week through our normal water pipes even on alternate days. Pls investigate urgently and open valve to our sector to ensure proper water inflow whenever hmwssb is opening valve.
Our house in located 8-2-603/31, road no 10, banjara hills. (Street proceeding lakotia fashion institute / hyderabad business school) pls call up on this number 9966627862. My house is located next to elite eye care clinic.
Kindly request you to expedite due to ramadan.
Farook ahmed...
Complaint comments  Read comments Complaint category House, Apartment Rental

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Supply of Drinking water.

 Ran999 on Jun 12, 2016
Dear Sir,

I am resident of H. No. 1-3-1025/7/5/1, Kavadiguda, Hyderabad. In my area the drinking water supply is very late. It is coming around 10 PM/10.30PM.
We are facing problem to catch water that late night. Please change the timings in our area atleast by 6PM to 6.30PM we are facing lot of problem for late night water caching in this area.

This is a humble request as a resident....
Complaint comments  Read comments Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — 3 times bill is getting generated with the reason that one floor is not authorized out of 5 floor in the building.

 Ajay_2205 on Jun 1, 2016
Hi, I need a clarification that in a 5 store building, when one floor is constructed without permission and applied for BRS for the same, even still the Water bill is getting generated 3 times of the regular monthly bill. Why is it so.

In my opinion it should be calculated on for the floor for which permission is not there.

And one more issue is that, when i am making the excess payment will it be refunded when my building (unauthorized floor) gets regularized....
Complaint comments  Read comments Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Chokage of our premises - closure of our complaint without attending it-reg

 vaddiraju narasimham on May 17, 2016
We lodged a complaint bearing no - 3364 of kakatiya nagar with our can no: 033211259 on 11/05/2016 inspite of waiting for a week as the same was unattended and on my enquiries it was found that the same was closed as attended and solved.In fact the said complaint is unattended till date and the concerned persons on duty at kakateya nagar is very irresponsible in answering us and in fact they made it very clear that i have to make an another complaint which itself makes it clear that for the purpose of statistics they are doing it.

Till date my complaint is unresolved and we are unable...
Complaint comments  Read comments [6]Complaint category House, Apartment Rental

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Chokage clearance

 Cvlu on May 17, 2016
Complaint reg chokage clearance dt 07/05/2016, token no.9657. My service connection no.033-203287. In spite of repeated reminders, no action is taken. Horrible smell and even the manholes within the compound likely to get overflown. To my great surprise, after my follow up with the online executive, I received a message intimating the complaint is solved.Can someone pl look into this?...
Complaint comments  Read comments [4]Complaint category Government Organizations

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Water pipe line broke

 Santhoshi Mata on May 8, 2016
Im a resident of old bowenpally I have noticed that the road which leads to the hasmathpet road nearer vasion Devi temple above 100 meters on the left and side of the road there is a drinking water pipe which broke and we loosing the water since a week and this my humble request if you can send someone to take a quick action. In that colony where the water line broke just nearer to that theres owner by name teller vidhyasagar house. It's just for your reference.
Looking forwatd for your support on the same
Santhoshi
9177722996...
Complaint comments  Read comments [3]Complaint category Other

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — New water connection

 siralasrini on May 7, 2016
Respected Sir,

My File No.2015-11-1585, is provided for new water connection and I paid Rs.9, 838=00 as sundry charges and as per the status in the net the file has been forwarded for allottment of GB contractor. Allotment officer shri G.Damodar Reddy, mob no. 9989998836. Please give the Instructions to the concerned officer for early action.

Thanking You,

S.SRINIVASRAO (Mob No.7382853490)
H.No. 11-4-297/5/3,
Kindibasti, Chilakalaguda, Sitaphalmandi P.O
Secunderabad....
Complaint comments  Read comments [2]Complaint category House, Apartment Rental

Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — No response after paying deposit of rs. 16958/- for new connection.

 gandhidasari on May 3, 2016
Respected sir
My file no 2016-3-2048, is provided for new water connection and i paid an amount of rs. 16958/ as sundry charges and allotted to gb.Contractor m.Govinda reddy with no. 9848176763, but he is not lifting phone for past 20 days, even he lift the phone he is not responding properly and he tells lies. Even i complained to mr. T. Sharatreddy, ph.No.99899 88370 and i am awaiting.
Hence i am requesting authorities to take action immediately for giving a new water connection.
Thank you
Prathyusha...
Complaint comments  Read comments [2]Complaint category Business & Finances

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