[Resolved] Home Credit — Extra deduction | |||||
My contract number [protected] and customer ID IS 453568 ...I have bought samsung mobile 13000 .and i paid 3700/- as my down payment in advance. I have taken the loan of Rs.1424/- from Home Credit India .. i have deposited all of, my EMI's on time but still they charge me penalty 399/- on 03.10.2015 and i paid my EMI's by hand to their executive staff .. they deduct 399/- from my bank account .. the person who took my EMI by hand .he told me that have no need to pay any penalty for by hand submission of EMI.. then i called on helpline no. of home credit and i asked them about my deduction then they told me that they didn't deduct any charger from my bank account but according to my AXIS BANK details that my 399/- has been debited by home credit company. Was this information helpful? | |||||
Complaint marked as Resolved
Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jan 08, 2016 Home Credit India Finance Customer Care's response Dear Sir,
Thank you for your query to Home Credit India.
In reply to your query also as discussed over the phone, resolution has been given over the phone.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
| |||||
 2 Comments | |||||
Comments
Dear Sir,
Thank you for your query to Home Credit India.
In reply to your query, we would request you to please provide your contract id/loan account number/CUID/full name with DOB/register mobile number so that we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Thank you for your query to Home Credit India.
In reply to your query, we would request you to please provide your contract id/loan account number/CUID/full name with DOB/register mobile number so that we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
85%
Complaints
1103
Pending
45
Resolved
920
+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Deactivation of hungama
Please deactivate the hungama plan in bsnl... do it soon as early as possible... my landline number is[protected]Thank you for your query to Home Credit India.
In reply to your query, we would request you to please provide your contract id/loan account number/CUID/full name with DOB/register mobile number so that we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .