[Resolved]  Home Credit — Non receipt of claim amount from Home Credit India Finance Private Ltd in respect of Claim Ref. No.[protected]

Address:Gurgaon, Haryana

I had got my motorcycle financed from Home credit India Finance Private Ltd which was got insured through ICICI Lombard. I had paid 4-5 installments when my two wheeler got lost and in this regard, I had put my claim from ICIC Lombard.. Since ICICI Lombard had cleared the claim and the cheque bearing No.117664 dated 15.5.2015 for Rs.59860.00 was delivered to Home Credit Pvt. Ltd. on 6.6.2015 personally because the Cheque was in the name of Home Credit Finance Pvt. Ltd and was given to understand by Home Credit Pvt. Ltd that my balance amount after deducting the remaining installments will be credited in my account very shortly. But in spite of many requests made on phone to Home Credit Finance Ltd. I have not received the claim amount till now. Every time they tell that amount will be cleared very shortly. I am very much disgusted about the false promises made by call Centre employees telling that my claim will be cleared very soon. But it is not being cleared. Now they are not giving proper reply when I will get the claim amount. I am very poor fellow. So I request you to kindly take up my matter to clear my claim amount. Pohap Singh Mob. [protected]
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Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2015
Home Credit India Finance Customer Care's response
Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we wish to inform you that your refund has already been processed long time back and your loan has been finished in our system. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited .
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In spite of forwarding complaint by you to Home Credit Ltd. they have not cleared the my claim amount.

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