Honda 2 Wheelers India — Bike starting trouble (unsatisfied service)

Address:

Rockfort motorhub pvt ltd, trichy, tamilnadu

Hello Team,

I hope, you are doing well.

As I would request you to take an immediate action about this reasonable case and I am completely unsatisfied with your authorized honda dealer service.

DEALER NAME: Rockfort motorhub pvt ltd
City: Trichy, tamilnadu.

I did bike water wash on 21st, Dec 2022 around 9:35 AM using AMC feature. Just for your information, they didn't give any proper invoice for water wash.

I have reported the issue immediately on first attempt after washing my bike, then they did something and make bike start as temporary. The reason which they informed to me that its happens because of water. Once its dry, it will back to normal.

I had kept my bike in sunlight to get dry and checked for two days over riding and multiple starts then confirmed the issue is still occuring. Again, back to showroom raised the case as second attempt.

Complaint raised from my side:

1.) Unable to start the bike (using self and kicker) without acceleration after water wash made from authorized honda same dealer.

2.) Engine automatically off while in traffic.

Action taken from dealer side:

1.) Changed power plug even the old plug is good.
2.) Changed air filter.
3.) Washed carborator using my tank petrol.
4.) Adjusted raising screw in carbarator.

But still the issue not yet solved till now. Reported third time immediately (around 24th dec, 2022 5:45 pm) after paying my bill but they are unable to find the root cause of the problem.

Final justification given by honda authorized mechanic without resolving the issue.

1.) Its not an real issue. Its normal to accelerate the vehicle during start.
2.) Your way to kick start is not proper. Even, they tried to start and failed infront of me which makes him shame.
3.) Since, you have not noticed this issue. Its happening from long back.

I don't want to argue with them. So took my bike and moved the place quietly.

Did you guys able to figure the root cause of the issue?

I am suspecting the issue is present in carbarator raising screw because the acceleration is not stable on raising screw. Its fluctuating without touching the screw.

since its very very minor which not necessary to change the power plug and air filter.

I am planning to give my bike in local mechanic to figure out the issue.

Hereafter i don't want spend any money on honda showroom which is having the inefficient mechanic for this minor issue.

Please find the attached invoice information.

Please suggest me how can i proceed this.

Awaiting your response!

Thanks,

R.Naveen kumar

Bike number: KA01JB3195