| Address: | Matrix Honda Kinnigoli, Opp Concetta Hospital Kinnigoli, Kinnigoli, Mangaluru, Karnataka 574150 |
Dear Team,
I have purchased KA19HL5605 dio on 18th Oct 2022. On 10th Mar 2023 I have kept my two wheeler for wash in Kinnigoli showroom, after wash the colour of my vehicle's right and left side part (below seat) is faded. When I have checked with the showroom manager and the service man, they are not ready to take the responsibility of replacing the parts and asked us to contact Mangalore showroom.
Mangalore showroom manager asked us to make the payment (Rs. 2400) first later they will replace it and if company give claim amount then I can claim itseems.
Please note that colour is faded because of manufacturing defect and not because of my fault and also it just crossed 5 months.
Kindly help me to replace my vehicle part without payment as soon as possible.
Chasis number: ME4JF986KNG007187
Engin number: JF98EG1175608
Awaiting for your response.
Regards,
Vijayashree
Mangalore
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