| Address: | ORANGE AUTO PVT LTD, 8-1-21/145- TARA TOWERS, SURYA NAGAR TOLICHOWKI HYDERABAD 500008 TELANGANA STATE INDIA |
Complaint on ORANGE AUTO PVT LTD, TARA TOWERS, SURYA NAGAR TOLICHOWKI HYDERABAD 500008 TELANGANA STATE INDIA
I have done my Honda two wheeler servicing at Orange Honda service center Tolichowki hyderabad on dated 02-Feb-2024, and the estimation of the servicing was Rupees 2000 but later they charged me Rs. 4000 stating that they have replaced some parts, however from the next day of my vehicle servicing I found engine oil was getting leakage from the vehicle and the rear tire break was also holding, So I have visited the service center again today 5th Feb-2024, but no mechanic was ready to take up the complaint then I had to call the manager Ms. Sharada Muthyapaga she assigned the work to Mechanic Mr. Sikander he said he will fix the issue in 30 minutes time, and I was sitting at the waiting hall where I had to wait almost 3 hours and later I called Ms. Sharada Muthyapaga but she did not answer my call and when i check my vehicle I found that the mechanic just kept my vehicle aside and went to somewhere out side the servicing center and no body was there to help me, then I had to enquire about CEO Mr. K. Sambiah Goud but he was also not present at the service center then I had to call him on his but it was my utter surprise that this Sambiah CEO was very rude with me over the phone and said that he will assign this work to somebody at the service center, So I told him neither mechanic nor manager responding to my concern so I asked him to intervene because I was waiting for almost 3 hours at your service center for such a minor problem, after some time CEO Mr. K. Sambiah Goud came to the service center and very recklessly he was replying to me, I got surprised when I saw your CEO and his language and body language towards me.
When I have done my Servicing on dated 2nd feb 2024, I was forced to give 5 ratings for orange honda servicing tolichowki hyderabad
it seems that this was you guys are taking all fake 5 start reviews, any how I have to make a formal complaint on this and need this should be address by some higher authorities and should call me and update me the status of this complaint before I escalate this to the higher authorities
Waiting for your reply and phone call
Regards
Hameed Khan
Hyderabad
ORDER NO JC-AP[protected]-020286 DATE 2-2-2024
SPO-AP[protected]-02771
VEHICLE TS13EJ0987
ORANGE AUTO PVT LTD, 8-1-21/145- TARA TOWERS, SURYA NAGAR TOLICHOWKI HYDERABAD 500008 TELANGANA STATE INDIA Was this information helpful? | 
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