Dear sir/madam
This regarding an activa. I purchased an activated on 1st of Aug from Sree Vishnupriya sales, Vizag madhurwada.It was a Saturday. It was matter of around 2 hours, the whole process was
completed. It was around 7:30 in the evening whenI took the delivery. So it was dark by then. The
colour of the scooter is grey. It was washed and given to me for delivery.
My apartment is hardly 200 mtrs from the showroom. I drove to a nearby petrol bunk for petrol and then kept in the apartment. I have been driving vehicle since 20 years.
I believed the persons in showroom while delivery was given. As was dark outside these were small dent and Scratches in the lower side were not visible and its a grey colour vehicle.
The next day Sunday morning I found the dents visible clearly and the scratch on the lower part of the scooter. As it was Sunday the showroom was closed. So I went to them on Monday leaving my office. They returned me saying our manager is not there you come afterwards. I went on Tuesday evening. The persons say our GM is not there you come on Wednesday. Its almost 4 days still the showroom persons are not serious about the thing. It seems they are trying to push things.
I am a law abiding citizen, and honest citizen. In fact on the day of purchase I supposed to give Rs 64907. But the manager counted it as Rs 64000 twice. But I forcibly told him to count properly and gave home the correct amount.
I feel the showroom peoples are simply trying to get away from it. I am loyal customer of Honda since 2003.We had activa then and now also we own a aviator. This is the third vehicle I have purchased from Honda.
It feels very bad for me that i am treated in this way after purchasing a vehicle from Honda.
Is this the service provided by the peoples? If i have paid the complete amount why should i take dented vehicle ?
I am very upset with this. I was delivered the vehicle with dents and scratches in the evening time.
I want a solution to it. Why should I pay for a dented vehicle. Kindly do the needful.
I have not performed the puja yet for the vehicles too do the reason. Nor I am not driving the vehicle too.
After my experience over many years on Honda and surveying other vehicles i opted for Honda vehicle. But is this the treatment i get after keeping my faith on Honda vehicle sales.
I am very unhappy with this.
Kindly look into the matter. I am very upset with this.
I am goimg to pu this into consumer court if at all i dont get any solution on this.
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