Honda 2 Wheelers India — Doesn't care of Customer request

Address:

Srm road, Ernakulam

I went with my vehicle honda activa 6g at Muthooth honda dealer at kochi at palarivattom for just horn setting, I request them for horn setting but front service facilator try to make me fool saying for horn setting they need to connect Diagnosis software and need to check, i said ok and left from there after that myself I have done horn setting and start to work horn, i am service manager from suzuki, I know technically know, How easily trying to fool to customer