Honda 2 Wheelers India — Engine Leakage Problem back to back three times within seven month from the date of purchase

Address:

Ratna Honda, Bajra Para, Jalpaiguri WB- 735101

Sir,

Today I have visited Ratna Honda, Bajrapara, Jalpaiguri-735101, West Bengal for my bike engine oil lickage problem at morning and evening time. In the evening time when I have again visited the service centre, the service executive personnel and staff of the service centre have informed me that Engine had to open to solve the problem but they were not able to repair the engine problem due to unavailability of parts which is to fixed / install inside the engine and the engine oil is burning too speedy and licking too fast.In this situation if I ride the bike again two more days engine will be ceased forever.Although the service executive has assured me that they have already placed a order to Honda Company for this parts and will get the same shortly.Then they will be able to repair my bike.All the conversation was verbal.They behaved politely and try to make me satisfied.I have no complain against the Ratna Honda or their service executive personnel.My complain is against the Engine.Being a 7month aged engine, how it could be possible to lick the engine oil for third time it was completely disappointing.Engine has a manufacturing defect.So how this motorcycle could have been sold to me from Honda Company being a renowned company. I could never expect this problem from Honda. Engine had to open today within seven(7) month from the date of purchase, this is unexpected from honda and how it is possible. And there is no garranty for 100% solution( once it has opened within seven month) and it is expected that more engine issues will be found in future again and again and I will be harassed and in problem.My all the second is valuable as I am the state government public servant, so I am to stay connected with public always for public service. But in this situation, as I have no alternative motor vehicle at my house, i shall not be able to serve for public for transportation gap.
In view of the above, it is possible for me to carry on or ride this bike in future having engine trouble (which is already disassembled today ) which may occurred accident at any time at any where.But i can't put my life in risk and I am the only earning member of my house so I don't want to take risk by riding this type of engine defective bike which may snatch my life.
So my demand is to replace the bike or reimburse/refund my bike price amounting to Rs 1, 62, 300.00 in favour of me which I paid to showroom in the time of bike purchase. My dream, to ride honda renowned motorcycle is completely over after experiencing this type of problem in newly purchase high CC bike.Make sure, i will never make running partner to Honda Motorcycle ever. Still, I can't imagine a newly purchased motorcycle from Honda may get in engine problem(engine oil lickage) for three times back to back within the bike's full life span from the date of purchase may be in problem again in future.Disassemble of Engine for repairing within seven month from the date of purchase cant be fare and as it is disassembled once, this is not possible to assemble the engine 100% successfully by any third tire fitter or repairer as like company has installed in the time of bike purchase. Could you say, why should I ride this type of bike which engine is manufacturing defective after paid Rs. 1, 62, 300.09

It is also mentioned here that repairing of the newly purchased bike engine is not my solution or satisfaction.
Again I am to inform you that my complain is not against the showroom or service executive personnel. They are too much cooperative and behaved politely.They have tried lots to make me satisfied and assured me to repair the same.But my one stand point is same and will never be changed.So my legitimate or legal demand is to fulfill as soon as possible by your kind end. If my demand is not successful still i have different open way to move on.

In this regard, your kind cooperation and consideration is highly expected and you are requested to take necessary action as soon as possible and oblige
Thanking you,

SABIR HOSSAIN
OWNER OF HONDA HORNET 2.0 ABS
REGISTRATION NO. WB72Z9989