Honda 2 Wheelers India — Feedback and support issue - Complaint Reference#[protected]

somnir

Feb 8, 2024

Address:

Gurgaon

Hello Team,

Complaint Reference#[protected]
I had received call from Malwa Honda Basi Road, Gurgaon and get a request to visit service center to discuss and resolve all concern.
I had visited service center and after discussion with Harish/Tejpal and agree to do the following action.

1. They will raise a spare part request to replace all old parts which are not matching with Vehicle color.
2. They will inform me once part available for replacement on same day.
3. They will fix left side small part(near footrest) which was not properly mounted since many months.
4. They will also fix body protection steel accessory.
5. They will also mount Main vehicle stand on same visit which is pending since last visit.
6. They will also cross check difference between Vehicle insurer approved amount.

Somesh Singh Panwar [protected]

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Honda 2 Wheelers India customer support has been notified about the posted complaint.

Feb 08, 2024

Updated by somnir Complaint Reference#[protected]
I had received call from Malwa Honda Basi Road, Gurgaon and get a request to visit service center to discuss and resolve all concern.
I had visited service center and after discussion with Harish/Tejpal and agree to do the following action.

1. They will raise a spare part request to replace all old parts which are not matching with Vehicle color.
2. They will inform me once part available for replacement on same day.
3. They will fix left side small part(near footrest) which was not properly mounted since many months.
4. They will also fix body protection steel accessory.
5. They will also mount Main vehicle stand on same visit which is pending since last visit.
6. They will also cross check difference between Vehicle insurer approved amount.