Honda 2 Wheelers India — Honda is not fixing Manufacturing defect & Customer is Pathetic

Address:

E 278, Dr Ambedkar Nagar, Sector-5, New Delhi, Near Samadhan School for special Children

Hi,

I have decided to purchase a Honda Bike in good trust in the quality of Honda.

I am very disappointed with this purchase i.e. Honda SP125.

Purchased date: 2021.07.11 (Jul11 2021)
First Service: 2021.08.05 (Aug'05 2021)
Second Service: 2021.12.23 (Dec'23 2021)

When I purchased this I had the below issue with my Honda SP125 & same was reported at the time of First Service on 2021.08.05
Engine Sound
Gear Stuck
Sound while changing gear
Tight Clutch
Noise from Bike(Like loose part)
Loose or low center stand
poor Shockers
low average
At time service person said that all above is due to its new and it will fine after the bike runs for a few hundred Kilometers.
The problems remain the same as mentioned above except Low Average.

I got back problem due to poor shockers(Suspension), report enclosed.

In Second Service on 2021.12.23 (Dec'23 2021)
The below issue was mentioned.
Engine Sound
Shockers Issue
Tight Clutch
Gear Stuck
Sound while changing gear
Sound in bike Special from Handle
Sound while changing gear
Oil leak from Engine Head

Now same Service center (MALWA MOTORS (P) LTD. W-10. Okla Industrial Area, Phase-ll, New Delhi-110020) is saying these parts are faulty & I have to pay for spares.

Why should I pay for manufacturing defects?

Never Expected that Honda will make such a bad bike & its Customer Support is Pathetic.

I have registered a complaint about the same vide Ticket no[protected].
Honda has closed my complaint even not contact the user a single time.

I have been shocked.

Please find Vehicle Details:

Frame No.: ME4JC831GMD063361
Model Name: SP125
Order Sub-Type: EW
Engine No.: JC83ED0144433

Selling Dealer: MALWA MOTORS PVT LTD

Its humble request Please replace this faulty painful bike with a perfect one as expected from a Honda brand.

Regards
Imran