Honda 2 Wheelers India — Honda Shine Bike - Engine Problem - Poor response

Model : Shine (CBF125CL)
Type/variant : 3ID/SHINE DISC-BSVI(GREY)
Engine No: JC85ED0282793
Registration no : TN 18 BD 1888
Purchased on : 01/02/2021
Service Center : Balaji Automotive Honda(Redhills)

Issue : Bike automatically switches off while running.

Background: This issue is from the beginning of the purchase. Informed several times to Service center and they told they rectified each time. But still, not yet solved. It seems Failure bike sold to me by Honda. Now, i cannot use the bike since i had many bad experiences before and once i had to pull the bike for 10kms to service center.

I gave my bike to Service center on 27th Nov 2021 & it is with them till date. They told they need to change some parts & they have been waiting for the spare parts for more than 3 weeks(Order placed on 30th Nov).

I am really frustrated and lost all my hope to get my bike again. Moreover, i have been given many false hopes & fake promises by the service ppl everytime i call them. I cannot make direct contact to Honda India too. Literally, i am using public transport for the past six months & taken many leaves to follow-up this issue.

I dont know whom to contact next & where to go.

Please do the needful.
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