Hi Team,
Not sure if you've trained Mechanics/Technicians at your authorised service center at Jhaveri Honda Cotton Green workshop.
I serviced my bike MH 01 CW 9705 on 16 Dec 2022 and spent Rs 8648 and again on 31st Dec 2022 Rs 975 due to a Disk brake issue which was not repaired earlier. Also note this is still an ongoing issue as the Disk brake is not working properly. With just 2700 Km I again serviced my bike on 7th April 2023 and spent another Rs 7981 as there was a noisy sound from the engine.
The Technician said that they are unaware how the oil from the bike got exhausted (not completely) after just 2700 Km. They also found that there was no leakage from the engine. This raised a doubt whether the oil was actually poured in the engine in the last service done in Dec 2022?
Now again after 18 days the bike has again started giving issues and sound has returned. Even when I start my bike it gives hick-ups when I ride in 1-2 gears which was not the case before the service. I had spent Rs 17304 plus my travelling charges, leave from office and stress within just 4 months and still the issue is not resolved.
In the name of paid service AMC they still charge me for Chain cleaning charges, labour charges and also not sure what miscellaneous charges are for in each and every bill. It seems the service center is only interested in making money and wasting customer's hard earned money and precious time but not getting the actual issue resolved. As every time they call and say that the bike is ready and when checked it's actually not and I had to spend hours waiting for the corrections. This is now a routine habit at this service center. The service center is also far from my place and it's really difficult for me to go every time for repair or correction.
I need my bike to be repaired and replace any faulty parts at NO EXTRA cost from a senior and properly trained mechanic/technician only who thoroughly checks what all the issues it has and get it fixed Also let me the route cause and why the problems are arising again & again, why the bike average had drastically declined or I may be forced to seek legal action against the company and service center.
Appreciate your prompt help.
Kind regards,
Mohammed Farhan Chouhan Was this information helpful? | 
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