[Resolved]  Honda Cars India Ltd — Not passing the full benefit of excise duty reduction announced in budget Feb 2014

Address:Gurgaon, Haryana

I had booked a new Honda City VXMT Petrol car from Ring Road Honda, MG Road in Gurgaon. This booking was done in Nov 2013 and delivery is expected in the first week of March [dealer communication]. As per the recent budget there is a reduction of 4% in the excise duty and this translates to approximately Rs 40, 000 for my car. But I was told by the dealer yesterday that Honda has dropped prices by Rs 20, 000 only. When all the other car companies are passing on the benefit of excise duty, why in Honda cheating the customer !!! I have paid an advance for the booking and am waiting patiently for more than 3 months to get my car. I will definitely cancel my booking if this is how a customer in treated. This is CHEATING !!! I am appalled at the way you are taking customers for a ride.
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Aug 14, 2020
Complaint marked as Resolved 
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Honda are not genuine and lost its crediibility and integrity by not passing on the entire benefit of ED cut by Government whereas other car manufacturers are really genuine in this aspect. Even there is no reason expressed by Honda for not being able to pass on the entire benefit. Simply they take customers for a ride just because of overwhelming response they had for new city bookings. But they don't realise that the same customers only were making Honda no 1 earlier and now too. I think Honda thinks that these loyal customers deserve to be cheated like this...Honda your dream run will not last long if you are not customer oriented...Think now at least to pass on the entire benefit of ED cut
to regain the losing integrity and faith in Honda by customers...

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    Gurgaon
    Haryana
    India
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