Honesty Net Solutions — Complain about internet renewal

Address:400059
Website:customer.hnsbroadband.com

This is rahul rai with user id: rahulrai password: rahulrai
today i.e 13th june 2016 I tried to renew my internet plan of 2 mbps with validity 1 month worth Rs.610 . so I recharge succesfull and my bankbalance also deducted sum of Rs.626 But still my internet is not activated and it shows that your internet status is inactive.. Please provide me a satisfactory solution that what shoud I do.. And please have a look on attachment that I m sending with this email
I hope you will understant my problem and take required action


Thank You
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Honesty Net Solutions customer support has been notified about the posted complaint.
Oct 16, 2016
Dangeroues's response
Ours Net is not working from yesterday night. A whole day is wasted.it is showing the light but it is not working. Secne morring i am trying to call ur office plzzz do something...urs service is not well
..my self pandu
Userid-pandu123
from tembipada navjivan
Complaint comments 

Comments

Dear Rahulrai,

We checked your account and the credit card transaction seems to have been done sucessfully and your internet account has also been renewed.
In case of any other queries please feel to revert back to us on[protected]/2/3/4/5 or you can also write to us at : [protected]@hns.net.in

--

Thanks & Regards,
Honesty Support Team.
Honesty Net Solutions (I) Pvt. Ltd.,
A-2009, Station Plaza, 2nd Floor,
Station Rd, Bhandup (W), Mumbai - 78.
Tel: +[protected]/2/3/4/5
Fax: +[protected]
Email: [protected]@hns.net.in
www.hns.net.in
Ours Net is not working from yesterday night. A whole day is wasted.it is showing the light but it is not working. Secne morring i am trying to call ur office plzzz do something...urs service is not well
..my self pandu
Userid-pandu123
from tembipada navjivan
V. K.Alexander
302 Rachanaa 2
BJ Marg, Bhandup (E)
Mumbai - 400 042
Mobile: [protected]
Email:[protected]@gmail.com

Can you Provide my User Id

V.K.Alexander

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